Salesforce Palani

Introduction            Salesforce Lightning for outlook helps Salesforce users get more work done without switching between Outlook and Salesforce. The Salesforce users can perform apps specific actions more effectively. The Salesforce users can create Salesforce records using global actions—directly in their email applications. Specifications             As per Salesforce implementation guide, it works on outlook 2013 and 2016, but not specified about the version of Operating System. During our implementation, we absorbed that it works on windows 10 Operating System. It's required TLS 1.1 or higher version. Present Features ·          Lightning for outlook will work on outlook web app and MS office outlook client ·          Can search for Salesforce records inside Outlook ·          Automatically sync contacts and calendar events between Outlook and Salesforce ·          Open Salesforce records in read mode inside Outlook ·          Using Email recipient